Gangstasino Privacy Policy

At Gangstasino, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we, as the operator of Gangstasino Casino, collect, use, store and safeguard your data when you register, deposit, play or place bets through our platform, which combines casino and sportsbook services in one place. By creating an account, you agree to the practices described below.

Information We Collect

When you register with us, we collect personal details such as your full name, date of birth, email address, phone number, country of residence and preferred currency. We also request identification documents, such as a passport or ID card, and proof of address, especially during our Know Your Customer (KYC) verification process at first withdrawal or at any time we deem necessary.

• We gather registration and account data, including your name, contact details and date of birth.
• We collect financial information related to deposits, withdrawals and payment methods, including card details or crypto wallet addresses.
• We track your gaming and betting activity, including bets placed, wins, losses and session duration, to improve our services and detect fraud.
• We log technical data such as your IP address, device type, browser and operating system when you access Gangstasino.
• We may request additional documents, including a selfie with an open passport, bank statements, or proof of source of funds, as part of our compliance obligations.

How We Use Your Information

We use the information we collect to operate Gangstasino Casino safely and efficiently, process your gangstasino login attempts, verify your identity, prevent money laundering, and comply with the terms of our licence issued by Anjouan Gaming, Union of Comoros. We also use your data to personalise promotions, manage your loyalty tier, and communicate important updates about your account, bonuses and withdrawals.

• We process deposits and withdrawals and apply wagering requirements to your bonuses.
• We send transactional emails regarding your Gangstasino bonus offers, security alerts and account notifications.
• We analyse behaviour to detect unusual activity, underage gambling or fraudulent patterns.
• We use data to tailor our loyalty program and VIP offers based on your activity level.

Cookies and Tracking Technologies

Here at Gangstasino, we use cookies and similar technologies to remember your preferences, keep you logged in, and understand how you interact with our website and mobile app. Cookies help us optimise the Gangstasino app experience, measure traffic, and deliver relevant advertising. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

Legal Basis and Compliance

We process your data based on the necessity of performing our contract with you, compliance with legal and regulatory obligations under our Anjouan Gaming licence, and our legitimate interest in preventing fraud and ensuring responsible gambling. Where required, we also rely on your explicit consent, particularly for marketing communications.

Identity Verification and KYC

Our KYC procedures require documents such as a passport or ID card, proof of address no older than six months, and in some cases a driving licence, a selfie with an open passport, or a photo of your bank card showing the first five and last four digits. We may also request proof of source of funds and wealth. Documents must be submitted within 30 days of our request, in Latin or Cyrillic script. We review submissions within 24 hours, during which your account holds Temporarily Approved status with limited withdrawal capability. We may also conduct video verification or a phone call to your registered number. Failed verification may result in blocked deposits and withdrawals.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties necessary for our operations, including:

• Payment processors handling Visa, Mastercard, Apple Pay, Google Pay and cryptocurrency transactions.
• Game and sportsbook providers such as Pragmatic Play, Evolution, NetEnt and Betby, where required to deliver gameplay.
• Regulatory authorities, auditors and law enforcement when legally obligated.
• Fraud prevention and anti-money laundering service providers.
• IT hosting and customer support partners who assist us in running Gangstasino Casino.

We ensure that any third party processing your data on our behalf is bound by confidentiality and data protection obligations consistent with this policy.

Data Security

We implement industry-standard technical and organisational measures to protect your data from unauthorised access, loss or misuse. Our systems use encryption for sensitive transactions, and access to your personal information is restricted to authorised personnel only. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and avoid sharing your gangstasino login credentials.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterward as required by our licensing obligations and anti-money laundering regulations. If your account remains inactive for 12 months, an inactivity fee of 10 EUR per month may apply, and we may retain your data throughout this period. We delete or anonymise data once it is no longer necessary, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal data. You may also object to certain processing activities or request a copy of your data in a portable format. To exercise these rights, you can contact our support team, and we will respond within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate information.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to request deletion of your account, subject to our legal retention obligations.

Restricted Jurisdictions

We do not knowingly provide services to residents of restricted territories, including but not limited to the United States, United Kingdom, Spain, France, Russia and several other listed countries. If we identify that you are accessing Gangstasino from a restricted jurisdiction, including through a VPN, which is not permitted under our terms, we reserve the right to suspend your account and review associated data accordingly.

Children's Privacy

Our services are strictly intended for individuals who have reached the legal gambling age in their jurisdiction, generally 18 years or older. We do not knowingly collect data from minors, and if we become aware that a minor has registered an account, we will close it immediately and delete the associated data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of Gangstasino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please reach out through our 24/7 live chat or email us directly. Whether you're browsing a Gangstasino review online or already using the Gangstasino app, we're here to address your privacy concerns promptly.

• Email: [email protected]
• Email: [email protected]
• Live chat: available 24/7 through our website and app